042-326PrimeLink C9065v2

Error 042-326 Xerox PrimeLink C9065v2: Technical Fix

The 042-326 error on Xerox PrimeLink C9065v2 is a critical registration failure occurring during duplex print jobs. This code signifies that the position sensor failed to synchronize paper movement with the image. To resolve this, we recommend cleaning the feed sensors and inspecting the internal paper path for obstructions.

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Common causes

  • 1Registration sensor contaminated by toner dust buildup.
  • 2Mechanical misalignment following an improper paper jam removal.
  • 3Drive motor failure preventing precise belt movement.
  • 4Moisture in paper affecting sensor optical reflection.

Solutions

Quick Diagnosis

The 042-326 error on Xerox PrimeLink C9065v2 is shown on the touch panel during print cycles. If paper pauses mid-way, check the registration area for debris.

Step-by-Step Solution

  1. Power off the unit and disconnect the power cable.
  2. Inspect the paper tray and internal paths for any paper scraps.
  3. Clean the registration sensors carefully with a dry, lint-free cloth.
  4. Restart the system after waiting at least 60 seconds.

Prevention and Maintenance

Perform monthly roller cleaning. Avoid using damp or out-of-spec paper. Use original Xerox toner for consistent registration performance.

When to Call a Technician

If the error persists after power cycles or if abnormal mechanical noises occur, contact support for a sensor actuator inspection.

Device Technical Sheet

  • Technology: Color Laser printing.
  • Speed/Performance: 65 ppm.
  • Connectivity: Ethernet 10/100/1000 Base-T.
  • Input capacity: 2,000 sheets standard.
  • Consumable: Xerox PrimeLink series Toner.
  • Recommended use: High-volume production.
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off

    Turn off the printer and unplug for 30 seconds.

  2. 2

    Sensor cleaning

    Clean the registration sensors with a lint-free dry cloth.

  3. 3

    Restart

    Power on the device and check if the code persists.

Frequently asked questions

This error occurs when the registration sensor fails to detect paper position due to blockage or misalignment.

It is a system-critical error that halts production; immediate attention is required to avoid transfer belt damage.

It uses high-capacity Xerox EA toner, PrimeLink series.

Keep feed rollers clean and ensure paper weight is within specs.

Error 042-326 Xerox PrimeLink C9065v2: Technical Fix | Vimazdev