Xerox Iridesse Production Press Error 042-326 Solution
The Xerox Iridesse Production Press error 042-326 indicates an issue with the paper feed synchronization from the selected tray. This code typically triggers during high-speed runs when the sensors fail to detect the media at the expected time. Following the correct steps to troubleshoot error 042-326 on the Iridesse Production Press can prevent significant downtime in your professional printing environment.
Common causes
- 1Sensor blockage due to excessive paper dust.
- 2Worn-out feed roller surfaces causing slipping.
- 3Media settings mismatch in the print controller.
- 4Humidity levels affecting paper stock texture and movement.
Solutions
Diagnóstico rápido
The 042-326 error appears on the interface when the press detects a feed stall. Users often ask why does my Xerox Iridesse Production Press show error 042-326 when the paper path appears clear; this is usually due to dust accumulating on internal sensors.Solución paso a paso
- Verify tray settings: Ensure the paper size settings in the controller match the physical media in the tray.
- Inspect transport path: Open the doors and check for small paper scraps or debris.
- Clean rollers: Use a lint-free cloth to remove residue from the feed tires.
- Restart system: Perform a full power cycle to reset the internal sensors.
Prevención y mantenimiento
Maintain a stable print room temperature and humidity level. Clean the paper feed rollers monthly to avoid slippage. Using quality, moisture-controlled paper is essential for consistent press performance.Cuándo llamar a un técnico
If the error occurs consistently after multiple cleanings and paper reloads, internal sensor calibration or motor replacement might be necessary.Ficha técnica del equipo
- Technology: Electrophotographic production printing.
- Speed: Up to 120 ppm.
- Connectivity: 10/100/1000 Base-T Ethernet.
- Feeder capacity: Multi-tray high-capacity configuration.
- Consumables: CMYK plus specialty dry ink series.
- Use case: Professional high-volume production.
- Drivers / official firmware
Steps to follow
- 1
Check paper tray
Open the designated paper tray and ensure the media is aligned correctly against the guides.
- 2
Clean feed rollers
Wipe the feed rollers with a lint-free cloth dampened with water or isopropyl alcohol.
- 3
Power cycle
Turn off the press at the main power switch, wait 60 seconds, and turn it back on.
Frequently asked questions
This error occurs when the feed sensor fails to detect paper movement, often due to physical obstructions, misaligned media, or dirty transport rollers.
It is not a permanent hardware failure, but it requires immediate attention to clear the path and resume production.
No, this is a paper handling error. However, ensure you are using certified paper stocks to maintain optimal feed performance.
Regular sensor and roller cleaning is recommended every 50,000 prints to prevent feed-related warnings.