016-799WorkCentre 6515N

Xerox WorkCentre 6515N error 016-799: Network Fix

The Xerox WorkCentre 6515N error 016-799 is a system error triggered when the printer fails to process an incoming print job. This is often linked to complex file structures or incompatible driver instructions. If you are asking why does my Xerox WorkCentre 6515N show error 016-799, the printer's memory likely hit a timeout or a logical error while attempting to rasterize a corrupted document.

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Common causes

  • 1Data corruption: The print language commands are incorrectly formatted.
  • 2Driver incompatibility: Generic drivers used instead of Xerox-specific ones.
  • 3Network drops: Packet loss during high-speed data transfer to the device.
  • 4Processing timeout: The complexity of the document exceeds the time allowed for rasterization.

Solutions

Diagnóstico rápido

The 016-799 error represents a processing timeout. You will see this when the device enters a 'check system' state after an attempt to print from a network-connected PC.

Solución paso a paso

  1. Cancel all jobs stuck in the local or server-based print queue.
  2. Disconnect power for one minute to drain volatile memory and reset the controller.
  3. Update print drivers to the latest PCL or PostScript drivers provided by the official source.
  4. Try a simple document (like a basic text file) to rule out high-complexity file issues.

Prevención y mantenimiento

Avoid overloading the network with high-resolution graphics. Keeping the print drivers current is crucial for ensuring stability in Windows or Mac printing environments.

Cuándo llamar a un técnico

If the error persists after driver re-installation and factory resets, the internal main board controller might have persistent firmware corruption that needs professional intervention.

Ficha técnica del equipo

  • Technology: LED Digital
  • Speed/Performance: 30 ppm
  • Connectivity: USB, Gigabit Ethernet, Wi-Fi
  • Feeding capacity: 250 sheets standard
  • Compatible supplies: 106R03480 toner series
  • Recommended use: Networked office environments
  • Drivers / official firmware

Steps to follow

  1. 1

    Clear print queue

    Remove all pending documents from the print queue on your computer.

  2. 2

    Power cycle the device

    Turn off the printer and disconnect it for a minute to clear the internal memory.

  3. 3

    Send test document

    Attempt to print a simple test page to verify if the error is resolved.

Frequently asked questions

This error occurs when the printer fails to interpret the print language (PCL or PostScript) or the data packet is corrupt.

Yes, it halts all print processing. You must clear the print queue on all network-connected workstations.

No, this is a software/processing error and is completely unrelated to toner supply.

We recommend checking for firmware updates quarterly, especially in environments with heavy document printing traffic.

Xerox WorkCentre 6515N error 016-799: Network Fix | Vimazdev