016-799WorkCentre 3345DNI

Fixing Xerox WorkCentre 3345DNI error 016-799

The Xerox WorkCentre 3345DNI error 016-799 is a network communication error, typically caused by a timeout or IP configuration mismatch. It prevents the printer from processing remote jobs. Troubleshooting is focused on network settings rather than hardware.

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Common causes

  • 1IP address conflict on the local area network.
  • 2Physical damage or low-quality Ethernet cable.
  • 3Incorrect gateway or router configuration.
  • 4Internal network card communication timeout.

Solutions

Diagnóstico rápido

You can diagnose this error by checking if the printer is accessible via a web browser using its current IP. If it fails, the issue is indeed a connectivity block between the printer and the router.

Solución paso a paso

  1. Check network cabling: Ensure the Ethernet cable is securely connected at both ends to avoid signal loss.
  2. Configure static IP: Verify the printer network settings and set a static IP address to avoid DHCP conflicts.
  3. Reset network interface: Power cycle the printer and the connected router to refresh the network handshake.

Prevención y mantenimiento

Use static IPs for all office equipment to prevent network conflicts. If you are on a busy wireless network, consider using a wired Ethernet connection to ensure stability. Update your firmware regularly to avoid communication protocol bugs.

Cuándo llamar a un técnico

If the printer shows this error across different cables and different routers, the main network adapter board is likely failing and needs professional diagnostic.

Ficha técnica del equipo

  • Technology: Multifunction Laser Printer
  • Performance: 40 ppm
  • Connectivity: Ethernet 10/100/1000Base-TX, Wi-Fi
  • Paper Capacity: 300-sheet input tray
  • Compatible consumables: Xerox 106R03620 / 106R03622 series
  • Recommended usage: Office networking environment
  • Official drivers / firmware

Steps to follow

  1. 1

    Check network cabling

    Ensure the Ethernet cable is securely connected at both ends to avoid signal loss.

  2. 2

    Configure static IP

    Verify the printer network settings and set a static IP address to avoid DHCP conflicts.

  3. 3

    Reset network interface

    Power cycle the printer and the connected router to refresh the network handshake.

Frequently asked questions

This error points to a communication timeout on the network, usually due to IP address conflicts or signal drops.

It is not a physical hardware failure, but it prevents the printer from receiving print jobs over the local network.

No, this is a network issue. The toner level (e.g., Xerox 106R03620) is irrelevant to this connectivity alert.

Assign a dedicated static IP address for your printer so it remains consistently accessible on your local network.