016-799VersaLink C605

Xerox VersaLink C605 error 016-799: Network Fault

The Xerox VersaLink C605 error 016-799 indicates a TCP/IP configuration conflict or general network communication fault. This error occurs when the device fails to reach its gateway or DNS, blocking all network printing tasks.

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Common causes

  • 1IP address conflict with another networked device.
  • 2Inaccessible or incorrect DNS server settings.
  • 3Faulty or damaged RJ45 cable termination.
  • 4Firewall blocks preventing port-based communication.

Solutions

Diagnóstico rápido

If print jobs don't arrive and 016-799 appears, check the network stack. Confirm if the link lights on the Ethernet port are active.

Solución paso a paso

  1. Check cable: Ensure the Ethernet cable is securely seated.
  2. Check IP: Access Tools > Network Settings to confirm the IP is static and not in use by another device.
  3. Set DNS: Validate gateway and DNS values with your IT department.
  4. Network Reset: Perform a soft reset of the network module.

Prevención y mantenimiento

Always assign static IPs outside the DHCP range for office equipment to prevent duplication and 016-799 errors.

Cuándo llamar a un técnico

If manual network configuration doesn't resolve the issue, the onboard NIC card is likely faulty.

Ficha técnica del equipo

  • Technology: Networked Multifunction
  • Interface: 10/100/1000 Mbps
  • Protocols: TCP/IP, SMB, WSD
  • Consumables: N/A
  • Recommended Use: Managed IT environments
  • Official drivers / firmware

Steps to follow

  1. 1

    Check cable

    Verify the Ethernet connection between the printer and the network switch.

  2. 2

    Check IP

    Access the panel and check that the IP address isn't conflicting.

  3. 3

    Set DNS

    Ensure the DNS server settings are correctly configured.

Frequently asked questions

This error points to a network resolution failure or IP conflict, preventing the printer from communicating with the local network.

Yes, to restore network printing, though the unit works via USB.

No, toner supplies do not impact connectivity.

Only when the corporate network topology changes.

Xerox VersaLink C605 error 016-799: Network Fault | Vimazdev