016-799VersaLink B400DN

Xerox VersaLink B400DN error 016-799: Network Error

The Xerox VersaLink B400DN error 016-799 is a connectivity alert encountered during network print operations. It signals that the printer is unable to maintain an effective handshake with the source host. A quick verification of network settings usually resolves the connection failure.

1 views

Common causes

  • 1IP address conflict within the network.
  • 2Intermittent router/switch performance.
  • 3Connection timeout during heavy print traffic.
  • 4Damaged Ethernet cable connectors.

Solutions

Quick Diagnosis

Error 016-799 surfaces due to timeouts, IP conflicts, or controller communication issues. If no other device can ping the printer, the issue is local to the device connectivity.

Step-by-step Solution

  1. Power cycle the unit to reset network interfaces.
  2. Verify physical Ethernet connection to the switch.
  3. Access menu settings to confirm IP address status.
  4. Set a static IP if DHCP continues to cause intermittent connectivity.

Prevention and Maintenance

Assigning a static IP is the most effective prevention for network drops. Regularly update firmware to ensure compatibility with modern network environments.

When to call a technician

If you have verified cables and tried a static IP setup, the internal network card may have failed.

Device Technical Sheet

  • Technology: Laser Monochrome.
  • Speed: Up to 47 ppm.
  • Connectivity: Ethernet, USB, Wi-Fi (optional).
  • Protocols: TCP/IP, SNMP, IPP.
  • Compatible Consumable: Xerox 106R03580.
  • Official drivers / firmware

Steps to follow

  1. 1

    Restart

    Turn the printer off and back on.

  2. 2

    Check cables

    Make sure the Ethernet cable is firmly plugged in.

  3. 3

    Configure IP

    Review network settings in the device panel.

  4. 4

    Validate connection

    Ping the device IP from a computer.

Frequently asked questions

This error points to an IP communication conflict or server timeout.

Usually, this is resolved by checking your local office network settings.

Xerox 106R03580 cartridge.

Assign a static IP address to the printer.