016-799Xerox B215

Fix Xerox B215 Error 016-799: Network Connectivity

Error code 016-799 on the Xerox B215 refers to network configuration issues or protocol conflicts. This error often manifests when the print server fails to establish a stable connection via TCP/IP. Following these troubleshooting steps will restore reliable network printing capabilities.

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Common causes

  • 1IP address conflict within the local area network.
  • 2Incorrect gateway or DNS configuration.
  • 3Weak or unstable wireless signal interfering with connections.

Solutions

Reset Network Settings

  1. Navigate to the System Settings menu on the printer's touchscreen.
  2. Locate 'Network' and select 'Restore Network Defaults'.
  3. Restart the printer to clear existing settings.

Setup Static IP

  1. Access the printer's Web UI via its current IP address.
  2. Navigate to Network/TCP/IP settings.
  3. Assign a static IP address outside the DHCP range of your router.

Steps to follow

  1. 1

    Check network cable

    Ensure the Ethernet connection is secure and the link lights are active.

  2. 2

    Access network menu

    Use the printer's touchscreen interface to inspect current network settings.

  3. 3

    Configure manual IP

    Switch from DHCP to a static IP to prevent addressing conflicts.

Frequently asked questions

It happens when the printer is unable to process the network packets properly due to misconfigured TCP/IP settings.

Yes, if the router assigns the same IP to another device, this error can appear.

If you are in an enterprise environment, contact your IT admin as changing static IPs might require permission.