016-781B215

Xerox B215 error 016-781: SMB Network Conflict

The Xerox B215 error 016-781 happens when network scanning to an SMB path fails. This is typically due to server-side policy changes or incorrect user credentials. It is a configuration problem rather than a hardware issue.

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Common causes

  • 1Incorrect network credentials.
  • 2SMB v1.0 protocol disabled on the destination server.
  • 3Insufficient write permissions for the user.
  • 4Dynamic IP address changes causing broken shortcuts.

Solutions

Diagnóstico rápido

The Xerox B215 error 016-781 means the connection to the destination folder was denied. Check if the PC account password has changed or if the shared folder is inaccessible from other network devices.

Solución paso a paso

  1. IP: Use a static IP address for the printer.
  2. Protocol: Enable SMB v2.0 or higher in the device interface.
  3. Access: Ensure the user account has full read/write permissions.

Prevención y mantenimiento

Always update your firmware to keep up with current network security standards. Regularly test your scan-to-network setup, especially after Windows or Server updates.

Cuándo llamar a un técnico

If the configuration settings are valid but the error remains, contact your IT administrator to check firewall rules or specific domain policy blocking the printer.

Ficha técnica del equipo

  • Technology: Network scanning (SMB/FTP)
  • Network requirements: Windows/Linux Server folder
  • Connectivity: Gigabit Ethernet, Wi-Fi
  • Maintenance: Firmware management
  • Official drivers / firmware

Steps to follow

  1. 1

    Check IP

    Ensure your printer is using a static IP.

  2. 2

    SMB Settings

    Verify the SMB protocol (v2+) is enabled on the server.

  3. 3

    Validate Credentials

    Check if your network user has write permissions.

Frequently asked questions

This error occurs when the printer cannot authenticate or write to a network SMB shared folder.

Update your credentials and ensure the SMB protocol settings match your server policy.

No, this is a network communication error.

Use static IPs and ensure your firmware is always up-to-date for latest security protocols.

Xerox B215 error 016-781: SMB Network Conflict | Vimazdev