016-760WorkCentre 3325

Xerox WorkCentre 3325 016-760 error: Certificate fix

The Xerox WorkCentre 3325 016-760 error is an SSL/TLS security fault. It prevents the machine from establishing a secure connection to mail or scan servers.

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Common causes

  • 1Wrong date/time.
  • 2Expired SSL cert.
  • 3Missing root certificate.
  • 4Obsolete TLS.

Solutions

Quick Diagnosis

If the error appeared suddenly, check the machine's date/time; discrepancies often trigger certificate validation errors.

Step-by-Step Solution

  1. Set correct date/time.
  2. Update root certificates.
  3. Validate TLS settings.
  4. Restart network services.

Prevention and Maintenance

Use an NTP server to sync the printer's clock automatically.

When to Call a Technician

If internal certificates are corrupt, professional service is required.

Device Technical Sheet

  • Technology: Laser MFP.
  • Performance: 35 ppm.
  • Connectivity: LAN, Wi-Fi.
  • Consumable: 106R02310.
  • Support

Steps to follow

  1. 1

    Time Sync

    Update printer clock settings.

  2. 2

    Cert Update

    Refresh root CA in web console.

Frequently asked questions

Failed SSL/TLS certificate validation.

No, it's a security validation handshake issue.

Mainly network functions like scanning or mail.

Enable NTP to sync time and keep certificates current.

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