016-751WorkCentre 4265

Xerox WorkCentre 4265 error 016-751: Fix

The Xerox WorkCentre 4265 error 016-751 is an authentication error during network scanning. It indicates that while the server is found, the provided credentials or permissions are denied.

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Common causes

  • 1Expired password.
  • 2Insufficient folder permissions.
  • 3DNS resolution failure.
  • 4Server-side security policy update.

Solutions

Diagnóstico rápido

If you recently changed your Windows/Domain password, the scanner likely still uses the old credentials.

Solución paso a paso

  1. Verify access: Ensure the account can write to the folder.
  2. Update credentials: Log in to the web interface and re-save user/password.
  3. Test: Try the scan feature again.

Prevención y mantenimiento

Stay on top of credential updates. Use original Xerox toner for machine reliability.

Cuándo llamar a un técnico

If permissions are correctly configured but the error persists, contact your network admin for SMB security policies.

Ficha técnica del equipo

  • Technology: Laser Multifunction
  • Speed: 55 ppm
  • Connectivity: Gigabit Ethernet
  • Capacity: 620 sheets
  • Consumables: 106R02738
  • Use case: Enterprise
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check user

    Confirm folder write access.

  2. 2

    Update creds

    Reset credentials in web interface.

  3. 3

    Check DNS

    Ensure server names resolve correctly.

Frequently asked questions

It is a credential mismatch; the printer cannot authenticate to the folder.

No, it is a server access permission issue.

Use Xerox 106R02738 cartridges.

Yes, it blocks scan-to-folder workflow.