016-751WorkCentre 4250

Xerox WorkCentre 4250 error 016-751: Fix Guide

The Xerox WorkCentre 4250 error 016-751 represents a network authentication fault occurring when the printer communicates with a file server. Users ask why does my Xerox WorkCentre 4250 show error 016-751? generally because of account credential mismatches or outdated SMB versions. This multifuncion machine is a workhorse built for high-demand office environments.

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Common causes

  • 1Expired or incorrect user account credentials for network share.
  • 2Incompatible SMB protocol version for the target server.
  • 3Changed destination folder path or IP address.
  • 4Write permission denied on the recipient workstation folder.

Solutions

Quick Diagnosis

The error 016-751 interrupts scan-to-folder workflows. Verify the issue by attempting to map the destination folder from a workstation using the same credentials provided in the printer settings.

Step-by-step Solution

  1. Access the CentreWare Internet Services (CWIS) web interface.
  2. Navigate to the 'Network Scanning' settings.
  3. Verify and re-enter the scan destination user credentials.
  4. Ensure SMB v2/v3 support is enabled if the server requires higher security.

Maintenance and Prevention

Regularly rotate account passwords and update the address book. Ensure the firmware is kept current to comply with modern security protocols.

When to Call a Technician

If the credentials are confirmed correct but the error persists, there may be a network permission blockage or server-side firewall rule needing expert attention.

Device Technical Data

  • Technology: Multifunction Laser
  • Speed: Up to 45 ppm
  • Connectivity: Gigabit Ethernet
  • Compatible Consumables: 106R01372 Toner
  • Recommended Use: High-demand Office
  • Official Drivers / firmware

Steps to follow

  1. 1

    Check network connection

    Ensure the Ethernet cable is securely connected to the printer.

  2. 2

    Review credentials

    Verify the username and password for scan-to-folder are valid.

  3. 3

    Set static IP

    Configure a static IP address in the printer menu.

Frequently asked questions

This error occurs due to an SMB authentication failure during a network scan-to-folder job.

Re-enter your credentials for the target folder as they might have expired or changed.

It uses the 106R01372 toner cartridge series.

No, it only blocks the scanning feature from the printer to the specified computer.