016-750workcentre-3325

Xerox WorkCentre 3325 error 016-750: Network solution

The Xerox WorkCentre 3325 error 016-750 is a common alert in corporate networks when using Scan to SMB. This failure happens when configured credentials are rejected or the protocol is incompatible. Knowing how to fix error 016-750 on Xerox WorkCentre 3325 requires adjusting network permissions.

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Common causes

  • 1Invalid or expired user credentials.
  • 2Missing write permissions on the shared folder.
  • 3Protocol mismatch (SMBv3 required, printer using legacy SMBv1).
  • 4Firewall blocking port 445.

Solutions

Quick Diagnosis

If this error appears while sending a scan to a shared folder, communication with the server is the issue. Test if another device can reach the same folder.

Step-by-step Solution

  1. Open CWIS by entering the printer's IP in a web browser.
  2. Navigate to SMB settings and confirm user credentials.
  3. Check Windows folder permissions (must allow read/write).
  4. Update firmware if the current protocol is deprecated in your network.

Prevention and Maintenance

Keep network protocols updated and use service accounts with non-expiring passwords to ensure reliable scanning.

When to call a technician

If permissions and credentials are correct but the error persists, contact your network admin to check for server firewall blocks.

Technical specifications

  • Technology: Monochrome Laser MFP
  • Speed: Up to 35 ppm
  • Connectivity: Ethernet, Wi-Fi, USB
  • Compatible consumable: WorkCentre 3325 toner series
  • Drivers / official firmware: https://www.support.xerox.com/workcentre-3325

Steps to follow

  1. 1

    Verify SMB

    Ensure the shared folder grants write access to the configured user.

  2. 2

    Check credentials

    Verify that username and password on the printer match the destination.

  3. 3

    Firmware update

    Ensure the machine has the latest firmware for modern SMBv2/3 protocol support.

Frequently asked questions

This error occurs during 'Scan to Folder', indicating the printer cannot authenticate with the server due to permission or protocol issues.

Access the CentreWare Internet Services (CWIS) using the printer IP and update the user fields in the SMB tab.

Network speed is independent of toner, but always use genuine Xerox supplies for general system stability.

Usually not, it is a configuration or permission issue solvable via the web interface.

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