016-750VersaLink C405

Xerox VersaLink C405 error 016-750: Network failure

The Xerox VersaLink C405 error 016-750 indicates a failure in network service configuration, commonly during scan-to-folder operations. This code appears when the printer cannot communicate with the configured destination due to an invalid path or SMB protocol issues. Knowing how to fix error 016-750 on Xerox VersaLink C405 requires reviewing network settings from the web panel.

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Common causes

  • 1DNS resolution failure to the destination server.
  • 2SMB protocol mismatch with server configuration.
  • 3Expired network user credentials.
  • 4Firewall restrictions blocking scanning ports.

Solutions

Diagnóstico rápido

The Xerox VersaLink C405 error 016-750 occurs specifically when you attempt to digitize documents to a network drive. If printing works fine but scanning fails, the problem is likely protocol-related or due to folder permission changes.

Solución paso a paso

  1. Network Check: Ensure the Ethernet cable is secure and the printer has a assigned static IP.
  2. CWIS Settings: Enter the printer's IP into your browser to access system network settings.
  3. SMB: Check that SMB protocols are configured to the version your server requires (SMBv2/v3).
  4. Test: Perform a test scan after applying changes.

Prevención y mantenimiento

Regularly update the firmware to maintain compatibility with modern network security protocols. Avoid frequent changes to server names or shared folder paths.

Cuándo llamar a un técnico

If communication continues to fail after updating the firmware and verifying permissions, the internal network card may have a hardware fault.

Ficha técnica del equipo

  • Technology: Color Laser Multifunction
  • Speed/Output: 36 ppm
  • Connectivity: USB 3.0, Gigabit Ethernet, optional Wi-Fi
  • Paper Capacity: 700 sheets max
  • Compatible Consumables: Xerox VersaLink C405 series (Toner)
  • Recommended Usage: Small to Medium Business
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check IP

    Confirm the printer has a correctly configured static IP address.

  2. 2

    Test Ping

    Run a ping command from your computer to verify network connectivity.

  3. 3

    Reset Services

    Access the web interface (CWIS) and restart network services.

Frequently asked questions

It generally indicates a problem with DNS server resolution or an authentication failure during SMB scan-to-folder operations.

Yes, usually printing remains functional as this error primarily impacts scanning features.

It uses the Xerox VersaLink C405 toner family, available in both standard and high-capacity yields.

Yes, firmware updates often resolve compatibility issues with modern SMBv2/v3 protocols.