016-749Xerox VersaLink C405

Fix Xerox VersaLink C405 Error 016-749 - PDL Troubleshooting

The 016-749 error appears when the VersaLink C405 experiences a conflict in the print data format. This often happens with complex documents or incompatible PDF structures. Follow these steps to clear your print queue and ensure compatibility.

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Common causes

  • 1Incompatible or outdated printer driver installed on the PC.
  • 2Page Description Language (PDL) interpretation failure.
  • 3Corrupt PDF file or non-embedded fonts in the document.

Solutions

Clear Print Queue

  1. Cancel all pending jobs from the printer's control panel.
  2. Power cycle the printer to clear internal memory.
  3. Test printing a standard document from a different application.

Update Print Driver

  1. Uninstall the existing Xerox driver on your computer.
  2. Download the latest Xerox Global Print Driver.
  3. Reinstall and re-test.

Steps to follow

  1. 1

    Restart Device

    Power off the unit and unplug for 30 seconds.

  2. 2

    Clear Queue

    Clear all documents from the local Windows or Mac print spooler.

  3. 3

    Test Page

    Print a configuration report to ensure basic function.

Frequently asked questions

It is a data interpretation error where the printer cannot understand the specific format sent by the PC.

No, this is a software-driven error; hardware replacement is not necessary.

Yes, updating the printer firmware often resolves compatibility issues with modern PDF files.