016-749AltaLink C8145

Fix Xerox AltaLink C8145 Error 016-749: SMB Network Issues

Error 016-749 is a network connectivity fault occurring during SMB scan-to-folder operations on the Xerox AltaLink C8145. The machine cannot access the destination folder, often due to mismatched protocol versions or authentication errors. This guide helps you align the printer settings with your network environment.

1 views

Common causes

  • 1Attempting to use outdated SMBv1 protocol in a hardened network environment.
  • 2Expired domain credentials preventing access to the shared directory.
  • 3DNS resolution failure when trying to locate the server by hostname.

Solutions

Verify SMB Protocol Settings

  1. Access CentreWare Internet Services (CWIS) using the printer IP.
  2. Navigate to 'Services' > 'Scan' > 'SMB'.
  3. Set the SMB version to 2.0 or higher to match modern Windows security.

Correct Folder Permissions

  1. Verify that the destination folder on the server has proper read/write permissions.
  2. Re-enter the username and password in the printer address book.
  3. Ensure the folder path is correctly formatted (e.g., \\ServerName\ShareName).

Steps to follow

  1. 1

    Access CWIS

    Login as admin on the printer's web interface.

  2. 2

    Configure SMB

    Update the SMB scanning settings to ensure modern protocol compatibility.

  3. 3

    Validate Credentials

    Update the network account details to ensure authentication succeeds.

Frequently asked questions

No, it indicates a network configuration mismatch between the printer and the server, not a hardware fault.

Using the IP address is safer and less prone to resolution errors, which are common causes of this code.

Yes, ensure port 445 is open on the destination server, as it is required for SMB communication.

Fix Xerox AltaLink C8145 Error 016-749: SMB Network Issues | Vimazdev