016-747WorkCentre 3325

Xerox WorkCentre 3325 016-747 error: Network fix

The Xerox WorkCentre 3325 016-747 error is a network communication alert. It occurs during SMB scanning when the destination share cannot be contacted.

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Common causes

  • 1Incorrect SMB credentials.
  • 2Network configuration shift.
  • 3Server share is offline.
  • 4Outdated security protocol.

Solutions

Quick Diagnosis

If the printer is online but scanning fails, the network path is likely the issue.

Step-by-Step Solution

  1. Check the network cable.
  2. Re-enter credentials in CentreWare.
  3. Validate SMB folder access.
  4. Update printer firmware.

Prevention and Maintenance

Use static IPs for all office printers to ensure stable network paths.

When to Call a Technician

If the network port seems physically damaged, consult a pro.

Device Technical Sheet

  • Technology: Laser MFP.
  • Performance: 35 ppm.
  • Connectivity: LAN, Wi-Fi.
  • Consumable: 106R02310.
  • Support

Steps to follow

  1. 1

    Credential Check

    Verify SMB user access to the folder.

  2. 2

    Network Sync

    Verify printer IP is active.

Frequently asked questions

The server or share folder is not responding to the printer.

Rarely; it's mostly a software communication error.

Use the 106R02310 toner series.

Keep the printer's network software updated.