016-747versalink-c405n

Xerox VersaLink C405n error 016-747: Fix

Xerox VersaLink C405n error 016-747 is a network communication error, signifying that the print server or network host cannot reach the printer. This can lead to print job failures across the office. A quick check of your IP settings should resolve it.

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Common causes

  • 1DHCP IP assignment conflicts.
  • 2Defective ethernet cable.
  • 3Incompatible network protocols.
  • 4Driver misconfiguration.

Solutions

Quick Diagnosis

If you see this error, ensure the ethernet link is active. If the error occurs after a power flicker, your IP address might have shifted if it wasn't static.

Step-by-Step Solution

  1. Verify physical ethernet cabling.
  2. Restart the printer and router.
  3. Navigate to Connectivity and verify your network IP settings.
  4. Re-establish a static IP if the address is jumping.

Prevention and Maintenance

Use static IPs for all office printers to ensure consistent availability. Keep your device firmware updated for better network protocol compatibility.

When to call a technician

If you have verified the network settings and cabling, but the error persists, the internal network card may require replacement.

Device Technical Data

  • Technology: Laser Color
  • Speed: 45 ppm
  • Connectivity: Gig-E
  • Consumable: Series C405 Toner
  • Usage: Corporate
  • Official drivers

Steps to follow

  1. 1

    Check network

    Verify cable connection and router.

  2. 2

    Reset IP

    Reset IP settings via menu.

  3. 3

    Print test

    Verify connectivity with a test page.

Frequently asked questions

This is a network communication failure. Ensure the device IP matches the network subnet and the host driver is correct.

Yes, it prevents network-based printing tasks.

Always use original series C405 toner to maintain consistent performance.

Setting a static IP is the best practice for networked Xerox devices.