016-720WorkCentre 4265

Error 016-720 Xerox WorkCentre 4265: Memory issue

The Xerox WorkCentre 4265 error 016-720 is a status message indicating insufficient RAM to process the sent job. This error is typical when sending complex PDF documents, slide decks with many images, or when multiple users send heavy jobs simultaneously to the printer, exceeding its buffering capacity.

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Common causes

  • 1RAM memory insufficient for file complexity.
  • 2Print job accumulation in the server queue.
  • 3Document image resolution too high for the printer.
  • 4Network fragmentation causing data transfer errors.

Solutions

Diagnóstico rápido

The 016-720 is a result of a bottleneck. If the error appears when printing a 100-page high-resolution color document, the printer has reached its limit for page processing. It is not a physical fault, but a temporary resource restriction.

Solución paso a paso

  1. Cancel the stuck job in the print queue.
  2. Restart the printer to clear RAM occupied by previous tasks.
  3. In the print driver, look for "Print Quality" and lower it from 1200x1200 to 600x600 dpi.
  4. If the file is an image, convert to an optimized PDF or print in several chunks (e.g., pages 1-50, then 51-100).

Prevención y mantenimiento

Do not send massive print queues over the network if you know the printer lacks expanded memory installed. Keep firmware updates current, as Xerox often releases improvements optimizing memory management for these models.

Cuándo llamar a un técnico

If the error appears with simple text pages and low-size files, the internal memory RAM module might be degraded or physically failing.

Ficha técnica del equipo

  • Technology: Laser multifunction printer.
  • Speed/Performance: 55 ppm.
  • Connectivity: Ethernet, USB.
  • Paper Capacity: Standard up to 3,140 sheets.
  • Compatible Consumables: Xerox 4265 series.
  • Recommended Use: Corporate.
  • Official drivers / firmware

Steps to follow

  1. 1

    Split documents

    If the file is very large, split it into smaller page blocks.

  2. 2

    Printer power cycle

    Power off the device for 1 minute to release internal RAM.

  3. 3

    Adjust quality

    Reduce print job resolution (e.g., from 1200 dpi to 600 dpi) in driver settings.

Frequently asked questions

The 016-720 indicates the print file is too large for the memory available in the machine.

While possible, most of these errors are resolved by simplifying the document before sending it to print.

Use high-yield 4265 series toners for optimal workflow.

Avoid sending large image-heavy print queues over the network simultaneously.