016-515AltaLink B8155

Error 016-515 Xerox AltaLink B8155: System Failure

The Xerox AltaLink B8155 error 016-515 indicates a general exception in the firmware or image controller processing. It is generally a transient fault caused by receiving a corrupted print file. Below, we show you how to clear the system memory.

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Common causes

  • 1Communication failure between image controller and network.
  • 2Print file with invalid or corrupted commands.
  • 3Memory conflicts after prolonged operations.
  • 4Physical damage to internal RAM or hard drive.

Solutions

Quick Diagnosis

If this error appears when sending complex print jobs, it is very likely a file is causing a conflict in the Page Description Language (PDL).

Step-by-Step Solution

  1. Turn off the printer completely and disconnect the power cable for 5 minutes.
  2. Clear all jobs in the queue from all network computers.
  3. Attempt to print a standard PDF document; if it prints correctly, the previous file was the problem.
  4. If the error persists after rebooting, check for pending firmware updates on the machine panel.

Prevention and Maintenance

Avoid printing files with custom or overly complex fonts over the network. Keep the system updated to the latest version to fix known processing errors.

When to Call a Technician

If the error appears without sending files (at boot or while idle), it is a clear sign of damage to the logic card (ESS) requiring replacement.

Technical Specifications

  • Technology: Multifunction laser printing.
  • Speed: Very high speed.
  • Connectivity: Ethernet / USB.
  • Capacity: High corporate load.
  • Compatible Consumables: AltaLink toner.
  • Recommended Use: Large office departments.
  • Drivers / Official Firmware