016-503WorkCentre 3655i

Xerox WorkCentre 3655i Error 016-503: Network Guide

The Xerox WorkCentre 3655i error 016-503 represents a network communication fault, specifically a timeout when accessing an SMB destination or network share. This error typically halts scan-to-folder or direct network print jobs. Isolating the connectivity issue is the fastest way to return the device to full operational status.

0 views

Common causes

  • 1Timeout while reaching an SMB network share.
  • 2Expired credentials for scanning folders.
  • 3Local network IP address collision.
  • 4Gateway communication failure.

Solutions

Diagnóstico rápido

If the 016-503 happens during scanning, verify the network ping response. If the PC communicates correctly but the folder is inaccessible, review shared folder permissions.

Solución paso a paso

  1. Check cabling and ensure the RJ45 link is active.
  2. Test connectivity by trying to scan from a different workstation.
  3. Update firmware to ensure optimal compatibility with current network protocols.
  4. Reset network settings via the administrator menu if connectivity is intermittent.

Prevención y mantenimiento

Use static IP addresses to prevent conflicts. Regularly verify that your server credentials haven't expired.

Cuándo llamar a un técnico

If manually configuring the network parameters doesn't restore communication, a hardware fault in the internal network interface card is suspected.

Ficha técnica del equipo

  • Technology: Xerox Laser Multifunction
  • Speed: Up to 37 ppm
  • Connectivity: Gigabit Ethernet, Wi-Fi ready
  • Consumibles: WorkCentre 3655i series toner
  • Recommended Use: Corporate / SMB office
  • Drivers / official firmware

Steps to follow

  1. 1

    Verify cable

    Ensure the Ethernet connection is secure.

  2. 2

    Check IP

    Verify static IP settings to prevent collisions.

  3. 3

    Reset services

    Restart printer network services from the panel.

Frequently asked questions

It signals a job timeout during a network operation, usually related to accessing shared folders or remote servers.

Maintain stable IP addresses and check your folder permissions for the printer's user account regularly.

Yes, firmware updates often include fixes for SMB network protocol compatibility.

Usually no, it is a configuration or connectivity issue common in corporate networked devices.

Xerox WorkCentre 3655i Error 016-503: Network Guide | Vimazdev