Error 016-340 Xerox VersaLink C405: Network Issue
The Xerox VersaLink C405 error 016-340 is a communication code indicating network resolution issues or connectivity loss with network services. It often occurs when attempting to print large files in environments with unstable networking. Manually setting a static IP often solves this permanently. This is a high-powered laser multifunction printer designed for collaborative office workspaces.
Common causes
- 1IP conflict with another network device.
- 2Incorrect DNS configuration in printer settings.
- 3Corrupt print job blocking the network process.
- 4Local network router or switch instability.
Solutions
Quick Diagnosis
The error 016-340 triggers if the printer cannot successfully communicate with your DNS server or if there's an IP conflict. If other office devices are also dropping connections, check your network infrastructure first.Step-by-Step Solution
- Disconnect the Ethernet cable and try a different switch port to rule out faulty hardware.
- Go to the Network settings menu and assign a manual (static) IP address outside your standard DHCP range.
- Ensure the configured DNS servers match those used by your office network.
- Update the firmware via the Web UI to apply network stability patches.
Prevention and Maintenance
Always assign a static IP address to critical network devices like your printer. Keep your workstation drivers updated to prevent corrupt print packages from locking the network spooler. Using genuine consumables prevents system slowdowns that can occur with unauthorized toner sensors.When to Call a Technician
If you have assigned a static IP and the printer still cannot be accessed via the Web UI, the internal network board might be defective.Technical Specifications
- Technology: Color Laser
- Speed: 45 ppm
- Connectivity: Ethernet 10/100/1000, USB, NFC
- Capacity: 700 sheets
- Compatible Consumables: Xerox C405 Series (106R)
- Usage: Corporate/Office
- Official Drivers / Firmware
Steps to follow
- 1
Restart Network
Power off the printer and restart your router or switch to clear IP assignment tables.
- 2
Check IP Settings
Confirm on the front panel that the printer has a valid IP address within your subnet range.
- 3
Firmware Update
If the error persists, download and install the latest firmware from the official support site to improve connectivity stability.
Frequently asked questions
This error means the printer has lost communication with the DNS server or cannot resolve the network address to send files.
Set a static IP address instead of DHCP to ensure the printer is always reachable on the network.
It uses genuine C405 series toner cartridges to ensure system integrity.
If the error continues after assigning a static IP, the internal network card may be faulty.