016-310Iridesse Production Press

Xerox Iridesse Production Press Error 016-310 Fix

The Xerox Iridesse Production Press error 016-310 denotes a network communication failure. This happens when the device fails to establish or maintain a handshake with the network server. Resolving the Xerox Iridesse Production Press error 016-310 usually involves basic network infrastructure verification and re-checking IP configurations.

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Common causes

  • 1IP address conflict on the local subnet.
  • 2Faulty or damaged Cat6 Ethernet cable.
  • 3Server-side print queue timeout.
  • 4Failure of internal Network Interface Card.

Solutions

Diagnóstico rápido

If your screen flashes 016-310, the press is effectively disconnected. People ask why does my Xerox Iridesse Production Press show error 016-310 even if I can see the lights flashing on the Ethernet port? The answer often lies in software-level IP conflicts.

Solución paso a paso

  1. Check cabling: Ensure physical connections are solid.
  2. Ping check: Verify connectivity from a connected workstation.
  3. Network reset: Refresh network settings on the machine panel.
  4. Power cycle: Reboot the press to force a new DHCP request or IP handshake.

Prevención y mantenimiento

Use static IPs for all production machinery. Ensure firmware is updated periodically to keep protocols compatible with modern office network security standards.

Cuándo llamar a un técnico

If the machine settings are correct but the network handshake still fails, the onboard network interface card might need professional assessment or replacement.

Ficha técnica del equipo

  • Technology: Networked production printing.
  • Connectivity: 10/100/1000 Base-T.
  • Protocol: TCP/IP.
  • Maintenance: Monthly IP monitoring.
  • Consumables: Genuine Xerox supplies.
  • Drivers / official firmware

Steps to follow

  1. 1

    Check connections

    Ensure the Ethernet cable is securely connected to both the wall jack and the press.

  2. 2

    Restart network hardware

    Power cycle the router or switch that manages the press connection.

  3. 3

    Verify IP settings

    Check the panel touch screen to ensure a valid and non-conflicting IP address is assigned.

Frequently asked questions

This code means the print engine is unable to communicate with the print controller or network server.

If only one workstation fails to print, check the print driver settings rather than the press network configuration.

No, this is a purely digital communication error and does not affect the toner or ink transfer.

Using static IP addressing and shielded Cat6 cables helps maintain a stable connection.