Xerox WorkCentre 5955 error 010-327: Fuser Fault Fix
The Xerox WorkCentre 5955 error 010-327 is a critical fuser thermal warning. It occurs when the fuser unit does not heat up correctly or detects abnormal temperature fluctuations. Why does my Xerox WorkCentre 5955 show error 010-327 usually points to a burnt lamp or obstruction in the paper path near the heating rollers.
Common causes
- 1Failing fuser lamp assembly.
- 2Safety thermostat trigger due to heat buildup.
- 3Toner debris accumulation inside the fuser unit.
- 4Faulty power delivery to the fuser heating element.
Solutions
Diagnóstico rápido
If the machine displays 010-327, it will cease printing immediately for safety. Check if the error appears only during heavy jobs, as this suggests a hardware degradation of the heating elements.Solución paso a paso
- Power Off: Shut down the device and disconnect the power cord.
- Cool Down: Allow 30 minutes for the fuser unit to stabilize.
- Inspect Path: Open the rear door and ensure no paper scraps are stuck in the rollers.
- Reset: Power on the device using a direct wall outlet.
Prevención y mantenimiento
Avoid printing on heavy or non-compatible paper weights that exceed the fuser's heat capacity. Regular cleaning of the rollers prevents toner buildup which contributes to heat resistance.Cuándo llamar a un técnico
If the error persists after a proper cool-down period, the fuser module must be replaced by a professional technician.Ficha técnica del equipo
- Technology: Monochrome Laser.
- Speed: 55 ppm.
- Connectivity: Gigabit LAN.
- Input Capacity: High capacity.
- Compatible Consumables: 5955 Maintenance Kit.
- Recommended Use: High-volume offices.
- Official Drivers / Firmware
Steps to follow
- 1
Power Off
Shut down the device via the main switch and unplug it from the power source.
- 2
Cool Down
Wait at least 20 minutes for the fuser unit to cool down completely.
- 3
Reset
Plug it into a direct wall outlet and power on to reset the thermal circuit.
Frequently asked questions
This error means the fuser is failing to reach operational temperature or has triggered a safety shut-off due to overheating.
Yes, it is a hardware-critical fault. Continued use while this error is active could permanently damage the fuser assembly.
A fuser module replacement or maintenance kit is typically needed for this error.
Stick to recommended paper stocks and perform preventive maintenance every 200,000 pages.