010-327WorkCentre 5330

Xerox WorkCentre 5330 error 010-327: Fuser Solution

The Xerox WorkCentre 5330 error 010-327 occurs when the fuser's temperature sensor reports an out-of-range value, preventing the device from heating properly. This issue typically stems from a faulty heat lamp or a failure in the fuser assembly's control circuitry. Proper cooling and clearing any paper obstructions can sometimes clear the code, though it often signals a hardware replacement is needed.

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Common causes

  • 1Fuser thermistor failure.
  • 2Defective heat lamp in the fuser unit.
  • 3Paper jam interfering with heat distribution.
  • 4Power supply unit fluctuations.

Solutions

Diagnóstico rápido

If your machine is stuck on the warm-up screen with the 010-327 error, the issue is likely within the heat assembly. Verify if any paper jams are occurring specifically at the rear exit.

Solución paso a paso

  1. Power off the machine and disconnect from the wall.
  2. Wait 20 minutes to ensure the fuser has cooled completely.
  3. Open the back cover and inspect the fuser area for stuck paper or visible damage.
  4. Power on the machine to perform a system reset.

Prevención y mantenimiento

Use good quality paper to prevent jams that could strain the fuser. Ensure the printer has proper ventilation and is not positioned against a wall, allowing heat to dissipate properly.

Cuándo llamar a un técnico

If the error code 010-327 remains after following the above steps, the fuser assembly, thermistor, or power supply board likely requires specialized repair.

Ficha técnica del equipo

  • Technology: Dry laser xerography.
  • Speed/Performance: 30 ppm.
  • Connectivity: Ethernet, USB.
  • Input Capacity: 4,700 sheets.
  • Compatible Consumables: Xerox 006R01160.
  • Recommended Use: Enterprise office use.
  • Official Drivers / firmware

Steps to follow

  1. 1

    Cool down

    Allow the fuser to cool for at least 20 minutes.

  2. 2

    Clear path

    Check the rear area for any stuck paper or debris.

  3. 3

    Reboot

    Power the unit back on and check the error status.

Frequently asked questions

It is a thermal error indicating that the fuser unit is not maintaining the correct operating temperature needed to bond toner to paper.

Yes, it indicates a failure in the heating assembly and will prevent any printing until fixed.

It uses the 5300 series (006R01160) toner cartridges.

Use high-quality paper and avoid overloading the paper trays, which reduces the chance of jams in the fuser area.