Xerox Iridesse Production Press II error 010-325: Fix
The Xerox Iridesse Production Press II error 010-325 points to a fault in the unit's media transport system. This error occurs when synchronization sensors detect an inconsistency in paper travel, triggering a safety lock. If you are asking, why does my Xerox Iridesse Production Press II show error 010-325, it is typically due to an obstruction or incorrect paper guide settings. Below, we detail the steps to diagnose this situation.
Common causes
- 1Obstruction by paper debris in the sensor area.
- 2Worn-out feed rollers after exceeding life cycles.
- 3Improper side guide configuration in the input tray.
- 4Electromagnetic clutch failure in the main transport motor.
Solutions
Quick Diagnosis
Error 010-325 manifests through a screen message and an immediate motor shutdown. Check if the loaded substrate exceeds the allowed grammage or if there are paper scraps in the fuser area blocking the optical pass sensor.Step-by-Step Solution
- Sensor cleaning: Clean paper path sensors with a dry cloth to remove toner residue.
- Guide alignment: Ensure tray guides are set to the exact dimensions of the paper.
- Roller inspection: Check for paper scraps in the transfer area.
- Power Cycle: Shut down the machine for 5 minutes and reboot to recalibrate transport motors.
Prevention and Maintenance
Implement a monthly roller cleaning routine using authorized solvent. Maintain humidity between 40%-60% to prevent paper warping. Using original paper and certified consumables significantly reduces transport error rates.When to Call a Technician
If the error persists after basic maintenance, it is likely that a transport sensor is faulty or requires professional replacement.Device Technical Data
- Technology: 6-color xerographic printing.
- Speed: Up to 120 ppm.
- Connectivity: Ethernet 10/100/1000 BaseT.
- Capacity: Up to 12,650 sheets.
- Compatible Consumables: Iridesse HD EA dry toner.
- Recommended Use: High-volume graphic production.
- Official drivers / firmware
Steps to follow
- 1
Sensor cleaning
Clean paper path sensors with a dry cloth to remove toner residue.
- 2
Guide alignment
Ensure tray guides are set to the exact dimensions of the paper.
- 3
Roller inspection
Check for paper scraps in the transfer area.
- 4
Power Cycle
Shut down the machine for 5 minutes and reboot to recalibrate transport motors.
Frequently asked questions
This error signals an inconsistency in paper speed or positioning across the press transport system.
Yes, it stops the transport motor to prevent mechanical damage to internal components.
Use original HD EA toners certified for the Iridesse series.
Maintain controlled humidity levels and regularly clean feed rollers.