010-320Xerox WorkCentre 6515

Fixing Xerox WorkCentre 6515 Error 010-320

The 010-320 error on the Xerox WorkCentre 6515 is a critical alert related to the fuser unit. This component is responsible for heating toner to bond it to paper. If the system detects that the fuser cannot reach the operating temperature, it locks the machine to prevent mechanical damage.

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Common causes

  • 1Thermal failure in the fuser lamp due to high duty cycles.
  • 2Paper debris blocking the temperature sensors.
  • 3Unstable electrical supply causing voltage drops.

Solutions

System Power Cycle

  1. Switch off the printer using the main power button.
  2. Unplug the power cable from the wall outlet.
  3. Wait 60 seconds to drain internal charge.
  4. Plug back in and power on.

Fuser Area Inspection

  1. Open the rear cover of the machine.
  2. Check for any paper jams near the fuser rollers.
  3. Ensure the unit is properly seated and the locking levers are in the 'locked' position.

Steps to follow

  1. 1

    Safe Shutdown

    Turn off the device and disconnect from the power supply for safety.

  2. 2

    Clear Obstructions

    Carefully remove any stuck paper from the rear fuser area.

  3. 3

    Test Operation

    Reassemble the rear cover, power up, and observe the heating initialization process.

Frequently asked questions

Not always. Sometimes, it is caused by debris or a temporary power glitch. However, if it persists, a hardware replacement is likely required.

No. The fuser is unable to regulate its temperature, which could cause fire hazards or severe damage to the printer.

Yes, the fuser is a user-replaceable unit. However, ensure the printer is completely cool before attempting any hardware swap.