010-320B245

Xerox B245 Error 010-320: Troubleshooting Guide

The Xerox B245 error 010-320 is a critical notification regarding the fuser unit of the device. This fault occurs when the internal thermistor fails to detect the required heating levels, forcing the printer into a protected state. To address the Xerox B245 error 010-320, we recommend a complete power cycle and a clear inspection of the fuser area for debris.

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Common causes

  • 1Fuser thermistor malfunction.
  • 2Paper debris inside the fuser unit.
  • 3Component wear due to high usage.
  • 4Power supply voltage inconsistency.

Solutions

Quick Diagnostics

The error 010-320 on Xerox B245 appears immediately after start-up. Check the control panel message; if it indicates 'fuser failure', it's a hardware limitation.

Step-by-step Solution

  1. Full Power-off: Unplug the printer for 15 minutes.
  2. Clear Vents: Remove any dust or debris blocking the air vents.
  3. Power Reset: Connect to a direct wall outlet.
  4. Final Test: Power up and check the status screen.

Prevention and Maintenance

Keep the printer in a dust-free environment. Use authentic Xerox consumables to ensure the fuser rod remains clean and efficient.

When to Call a Technician

If the error 010-320 remains after the cooling period, the heating element has likely failed internally.

Device Technical Sheet

  • Technology: Laser printing.
  • Performance: Up to 36 ppm.
  • Connectivity: Ethernet/USB.
  • Input: 250 sheets standard.
  • Consumable: Xerox B245 original toner.
  • Use: Office workgroup.
  • Official Drivers

Steps to follow

  1. 1

    Power off device

    Shut down the printer and unplug for 15 minutes.

  2. 2

    Check ventilation

    Clear any dust blocking the cooling vents.

  3. 3

    Restart system

    Plug in and power on to verify if the error is cleared.

Frequently asked questions

This error means the fuser unit is not reaching operating temperature.

It is a critical failure that prevents printing and requires service.

It uses Xerox B245 series toner cartridges.

Ensure proper ventilation and avoid power surges.