Fixing Xerox WorkCentre 6515 Error 005-360
The 005-360 error on the Xerox WorkCentre 6515 indicates a failure in the scanner system, specifically regarding the carriage movement or the home position sensor. If the scanner fails to detect its start position upon power-up, the device reports this error to protect the internal motor and cabling from further damage.
Common causes
- 1Physical obstruction preventing scanner head movement.
- 2Faulty home position sensor failing to trigger.
- 3Wear and tear on the scanner's flat cable assembly.
Solutions
Carriage Verification
- Ensure no obstacles are blocking the scanner glass path.
- Clean the carriage rails to ensure smooth motion without friction.
Hardware Reset
- Power down the device completely.
- Open and close the Document Feeder (ADF) cover.
- Power up the machine and listen for the scanner carriage motor initializing.
Steps to follow
- 1
Clean Glass
Use a lint-free cloth to clean the scanner glass and the white strip.
- 2
Motion Check
Listen for grinding noises during boot-up; this indicates motor strain.
- 3
Deep Reset
Unplug for at least 5 minutes to clear temporary logic states.
Frequently asked questions
Not necessarily; it often results from minor physical obstructions that can be cleared by the user.
Typically, the whole printer firmware halts until the scanner unit reaches a 'Ready' state to ensure system integrity.
This requires a hardware repair or component replacement, which is best handled by a technician.