005-280PrimeLink C9065v2

Xerox PrimeLink C9065v2 005-280 error: DADF fix

The Xerox PrimeLink C9065v2 error 005-280 signifies a communication fault with the Duplex Automatic Document Feeder (DADF). Users often ask why does my Xerox PrimeLink C9065v2 show error 005-280, which is frequently caused by loose communication cables or sensor interference. This high-end production unit requires consistent DADF connectivity for batch scanning tasks.

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Common causes

  • 1Loose or damaged DADF data cable.
  • 2Document sensor obstruction.
  • 3DADF control board failure.
  • 4Misaligned feeder main connector.

Solutions

Diagnostic quick check

If the error triggers upon using the feeder, visually inspect the cable assembly for any stress fractures or disconnection.

Step-by-step solution

  1. Power Cycle: Turn off and unplug the device.
  2. Inspect: Check DADF connection integrity.
  3. Clean: Dust off document presence sensors.
  4. Restart: Reboot the unit for autodiscovery.

Prevention and maintenance

Do not pull the DADF unit during machine relocation. Clean feeder rollers monthly to avoid paper drag issues.

When to call a technician

If cable resets fail, the DADF main PCB could be fried, requiring professional service.

Device Technical Sheet

  • Technology: Production Color Laser.
  • Speed: Up to 70 ppm.
  • Connectivity: Gig-E, USB.
  • Feeding Capacity: 250-sheet DADF.
  • Compatible Consumables: Xerox PrimeLink C9065 series.
  • Official Xerox Support

Steps to follow

  1. 1

    Power cycle

    Power down and unplug to reset the logic boards.

  2. 2

    Check DADF cable

    Ensure the connection between DADF and printer is tight.

  3. 3

    Sensor cleaning

    Clean feeder document sensors with a dry cloth.

Frequently asked questions

The main board lost communication with the document feeder (DADF).

Yes, it disables scanning and copy features.

Uses original PrimeLink C9065 toner series.

Avoid moving the machine without disconnecting feeder cables.