005-274Xerox VersaLink B405

Resolving Xerox VersaLink B405 Scan Error 005-274

Error code 005-274 on the Xerox VersaLink B405 relates to 'Scan to SMB' issues. It typically occurs when the printer cannot reach the destination folder due to invalid network credentials or lack of write permissions. This troubleshooting guide provides steps to re-authenticate and verify network accessibility.

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Common causes

  • 1Expired credentials for the scan user account.
  • 2Windows security updates restricting SMB traffic.
  • 3Firewall policies blocking access to port 445 on the server.

Solutions

Re-authenticate Credentials

  1. Access the device Embedded Web Server (EWS).
  2. Navigate to 'Scan' > 'Scan to Network'.
  3. Re-enter the username and password for the shared folder path.

Check Folder Permissions

  1. Right-click the destination folder on your PC.
  2. Go to 'Sharing' > 'Advanced Sharing' > 'Permissions'.
  3. Ensure 'Full Control' is enabled for the specified user account.

Steps to follow

  1. 1

    Validate Path

    Confirm the server path is accessible via file explorer.

  2. 2

    Update Credentials

    Update the account settings within the printer's EWS.

  3. 3

    Test Connectivity

    Use the built-in 'Test Connection' tool in the EWS.

Frequently asked questions

This error occurs because the printer fails to authenticate with the network folder specified for scans.

Yes, ensuring your printer is updated and using SMBv2 or higher usually resolves connection issues with modern Windows servers.

Yes, scanning to a USB flash drive is a good alternative if your network environment restricts SMB sharing.