005-122AltaLink B8175

Xerox AltaLink B8175 error 005-122: Scan Fix

The Xerox AltaLink B8175 error 005-122 is a reading fault of the automatic document feeder (ADF). If you are wondering why my Xerox AltaLink B8175 shows error 005-122, it is very likely that a sheet is obstructing the sensor or the feed rollers are dirty. This error is typical when using originals with staples or very thin paper.

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Common causes

  • 1Paper with staples or adhesive residues blocking sensors.
  • 2Crystallized feed rollers due to wear.
  • 3Very low weight originals (prone to folding in the path).

Solutions

Quick Diagnosis

The 005-122 error stops scanning immediately. It is easy to locate: if the ADF attempts to pull the paper and stops, the cause is either the roller assembly or a misaligned original.

Step-by-Step Solution

  1. Remove all originals from the ADF.
  2. Open the top cover of the feeder and check for small paper fragments.
  3. Clean the rubber rollers with a lint-free cloth.
  4. Perform a test by loading a small group of well-aligned sheets.

Prevention and Maintenance

Always remove all staples and paperclips from documents before scanning. Monthly cleaning of the rollers is vital to maintain ADF productivity.

When to Call a Technician

If the error persists after cleaning the rollers and checking the path, it is possible that the ADF paper sensor is faulty or the drive belt is loose.

Device Technical Specs

  • Technology: Xerox ConnectKey
  • Speed: Up to 75 ppm
  • Connectivity: Ethernet, optional Wi-Fi
  • Capacity: High paper capacity
  • Compatible Consumable: B8175 series toner cartridge
  • Recommended Use: High-demand corporate environments
  • Official drivers / firmware

Steps to follow

  1. 1

    Open ADF

    Open the automatic document feeder cover.

  2. 2

    Remove paper

    Extract any bent or jammed paper from the path.

  3. 3

    Clean rollers

    Wipe the rollers with a dry cloth to remove dust.

Frequently asked questions

The document feeder (ADF) detects that an original has not moved correctly.

Yes, use the main scanner glass directly.

Genuine high-capacity B8175 series toner.

Clean the feeder rollers monthly.

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