004-350VersaLink C505

Xerox VersaLink C505 error 004-350: Fix

Xerox VersaLink C505 error 004-350 is a system warning indicating that the image controller has stopped communicating with the engine. This is a logic-level error often associated with complex print tasks. Users frequently ask why my Xerox VersaLink C505 shows error 004-350 during large PDF processing.

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Common causes

  • 1File data corruption
  • 2Imaging controller firmware hang
  • 3Memory buffer exhaustion
  • 4Network communication timeout during RIP

Solutions

Quick Diagnosis

If this error occurs frequently, check if it follows a specific document or application; corrupted job data is a common culprit.

Step-by-Step Solution

  1. Shut down the printer using the main switch.
  2. Disconnect the network cable to clear pending network traffic.
  3. Reboot the machine and wait for the system to reach 'Ready' status.
  4. Attempt to print a simple test page to verify stability.

Prevention and Maintenance

Keep the device firmware current via the Xerox support portal. Limit the size of single print jobs to ensure the internal memory isn't overwhelmed.

When to Call a Technician

If the machine continuously displays 004-350 without any print jobs present in the queue, a professional diagnosis of the system board is necessary.

Device Specifications

  • Technology: Color Laser MFP
  • Speed: 45 ppm
  • Connectivity: USB, Gigabit Ethernet
  • Compatible Supplies: VersaLink C500/C505 toners
  • Drivers / Official Firmware: https://www.support.xerox.com/en-us/product/versalink-c505/

Steps to follow

  1. 1

    System reboot

    Power off and unplug for 60 seconds.

  2. 2

    Clear job queue

    Remove all pending print jobs from the queue.

  3. 3

    Firmware check

    Update to the latest firmware version available.

Frequently asked questions

This code signifies a communication error between the main controller and the imaging system.

Yes, a full power cycle is mandatory to reset the imaging processor.

This printer uses VersaLink C500/C505 standard capacity toners.

Avoid printing unoptimized massive files and keep the device firmware up-to-date.