004-346VersaLink C505

Xerox VersaLink C505 error 004-346: Network Fix

The Xerox VersaLink C505 error 004-346 indicates a communication conflict within the network subsystem. Understanding why does my Xerox VersaLink C505 show 004-346 error is vital for getting your printer back online.

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Common causes

  • 1IP address conflict in the LAN.
  • 2Defective network cable.
  • 3Outdated firmware causing protocol mismatch.
  • 4Physical failure of the printer's network interface card.

Solutions

Quick Diagnosis

This error arises when the controller fails to handshake with the network. Check if the physical cable light is active. If not, investigate the cable and switch connection.

Step-by-Step Solution

  1. Check connection: Inspect Ethernet cables for damage.
  2. Reset network: Switch off the device and power-cycle your network switch or router.
  3. Clear Settings: Navigate to the network settings menu and reset the network defaults.
  4. Set IP: Try assigning a static IP to rule out DHCP issues.

Prevention and Maintenance

Use high-quality shielded network cables. Keep firmware updated to prevent compatibility drops with network protocols.

When to Call a Technician

If testing on a known-good network port and cable still fails, the internal network card may require replacement.

Device Technical Specifications

  • Technology: Color Laser
  • Connectivity: Gigabit Ethernet, USB 3.0
  • Consumables: VersaLink C505 series toner
  • Web Interface: CentreWare Internet Services
  • Drivers / Official Firmware

Steps to follow

  1. 1

    Check cables

    Ensure the Ethernet cable is firmly connected to both the switch and printer.

  2. 2

    Power cycle

    Turn the printer off and on to reset the internal network stack.

  3. 3

    Verify IP

    Check the settings menu to ensure a valid IP address is assigned.

Frequently asked questions

The error points to a communication failure in the network service (ESS), stopping data reception.

Yes, if you rely on network printing, this will block all incoming jobs until resolved.

No, this is a network/logic error and is independent of your toner or drum cartridge status.

Yes, firmware updates are often released to fix network protocol incompatibilities.