003-755WorkCentre 3335

Xerox WorkCentre 3335 Error 003-755: Troubleshooting

The Xerox WorkCentre 3335 error 003-755 indicates a communication timeout within the scanning system. It frequently occurs when the printer fails to reach its network destination (SMB or FTP) due to security policies or connectivity drops.

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Common causes

  • 1DNS resolution failure.
  • 2Expired network user credentials.
  • 3Local firewall blocking SMB traffic.
  • 4Firmware incompatibility.

Solutions

Diagnóstico rápido

If the printer hangs for a few seconds before showing 003-755, it is almost certainly a network path or credential issue rather than a hardware failure.

Solución paso a paso

  1. Reboot the printer and the network router.
  2. Review SMB/FTP settings in the CentreWare Internet Services (CWIS).
  3. Test the scan-to-folder target from a PC to verify it is accessible.
  4. Update the printer's firmware to the latest version.

Prevención y mantenimiento

Assign a static IP to your Xerox device to prevent address changes. Regularly audit your network folders for credential expiration.

Cuándo llamar a un técnico

If the network path is verified and error 003-755 persists, the internal network card may require replacement.

Ficha técnica del equipo

  • Technology: Monochrome laser multifunction printer.
  • Speed: Up to 35 ppm.
  • Connectivity: Wi-Fi, Ethernet, USB.
  • Compatible consumables: Xerox 106R toner series.
  • Recommended use: Mid-volume corporate environments.
  • Official drivers / firmware

Steps to follow

  1. 1

    Reboot network

    Restart the device to refresh IP settings.

  2. 2

    Check firmware

    Update to the latest firmware from support site.

  3. 3

    Validate credentials

    Confirm SMB folder permissions.

Frequently asked questions

This error usually indicates a scan-to-folder communication timeout between the printer and the server.

It is critical if you rely on daily digital filing tasks.

It uses genuine Xerox 106R series toner cartridges.

Updates ensure compatibility with modern network security protocols.

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