003-750VersaLink B405N

Error 003-750 Xerox VersaLink B405N: Scan Issue

The Xerox VersaLink B405N error 003-750 is a scanning failure. This alert arises when the device attempts to send a digital document to a shared folder or FTP server and fails to establish a connection. Follow this guide to diagnose your network connectivity.

1 views

Common causes

  • 1Network share authentication failure.
  • 2Outdated SMB communication protocol.
  • 3Firewall blocking scanning ports.
  • 4DNS configuration mismatch.

Solutions

Quick Diagnosis

The code appears when a scan task is interrupted unexpectedly. Check if this persists across all network destinations.

Step-by-Step Solution

  1. Access the CWIS (Web Interface) via the IP address.
  2. Navigate to 'Scan' and verify the destination credentials.
  3. Ensure SMBv2/v3 is enabled.
  4. Reset network services if necessary.

Prevention and Maintenance

Always keep the firmware updated to support current SMB security standards.

When to Call a Technician

If connectivity is verified and the issue persists, the main controller board might have a fault.

Equipment Data Sheet

  • Technology: Monochrome MFP Laser
  • Speed: 47 ppm
  • Connectivity: Wi-Fi, NFC, Ethernet, USB
  • Feed Capacity: 700 sheets
  • Compatible Consumables: Xerox 106R03581
  • Recommended Use: Corporate office
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Reboot

    Restart the device to clear the scan job queue.

  2. 2

    Check network

    Ensure the destination server (SMB/FTP) is accessible.

  3. 3

    Update firmware

    Install the latest firmware to ensure protocol compatibility.

Frequently asked questions

Error 003-750 occurs during network scanning, signaling an authentication or connectivity failure.

Keep credentials updated and ensure your firewall isn't blocking the scanner.

Uses high-yield Xerox VersaLink B405 toner cartridges.

Usually not; checking settings in the Web Interface (CWIS) solves it.