003-350Phaser 6515DN

Error 003-350 Xerox Phaser 6515DN: Registration failure

The Xerox Phaser 6515DN error 003-350 occurs when the device cannot register with a network service such as SMB, SMTP, or FTP. This failure usually happens when user credentials have expired or when the destination server has rejected the scanner's request.

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Common causes

  • 1Authentication Failure: Expired credentials.
  • 2Permissions: User lacks access to the remote folder.
  • 3Server Down: Destination (SMB/FTP) not responding on time.
  • 4Protocol: SMB version incompatible with new Windows standards.

Solutions

Quick Diagnosis

If the error occurs while attempting to send a scan to a shared folder, verify that the user configured on the printer still has write permissions on the destination server.

Step-by-Step Solution

  1. Check if the server or network folder has changed IP address.
  2. Update the credentials (username/password) configured in the printer.
  3. Ensure SMB 1.0 is disabled if your server requires newer versions.
  4. Restart the communication from the device panel.

Prevention and Maintenance

Change network passwords periodically in the scanner panel to avoid authentication failures after corporate security policies update.

When to Call a Technician

If network settings are correct and the server supports the connection, the equipment firmware may require a critical update.

Technical Specifications

  • Technology: Color laser
  • Compatible Consumables: 106R03480 series
  • Scanning: SMB, FTP, E-mail
  • Connectivity: Ethernet / WiFi
  • Recommended Use: SMEs with daily digitization
  • Official drivers / firmware