003-345Phaser 6515DN

Error 003-345 Xerox Phaser 6515DN: Communication failure

The Xerox Phaser 6515DN error 003-345 occurs when the print system fails to complete a link with the network server or host computer. This code is indicative of a protocol conflict or a failed data request when attempting to process a job.

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Common causes

  • 1Network Timeout: Printer took too long to respond to the PC.
  • 2IP Conflicts: Another machine on the network using the same address.
  • 3Bad File Format: Corrupt PDF document blocking processing.
  • 4Incompatible Driver: Outdated driver version.

Solutions

Quick Diagnosis

If the printer appears 'offline' on your PC but the network is active, error 003-345 confirms that the communication protocol timed out before receiving the file data.

Step-by-Step Solution

  1. Restart both the printer and the network router or switch.
  2. Verify in the Phaser settings that the IP address is static.
  3. Cancel all pending jobs from the Windows print queue.
  4. If the error persists, try connecting the printer via USB to rule out NIC card failure.

Prevention and Maintenance

Update firmware at least once a year to improve compatibility with current network protocols. Avoid using deteriorated Ethernet cables.

When to Call a Technician

If after resetting network values the error 003-345 does not disappear, the Network Interface Card (NIC) might be failing.

Technical Specifications

  • Technology: Color laser
  • Compatible Consumables: 106R03480 series
  • Speed: 30 ppm
  • Connectivity: USB 3.0, Ethernet, WiFi
  • Recommended Use: Small workgroups
  • Official drivers / firmware
Error 003-345 Xerox Phaser 6515DN: Communication failure | Vimazdev