003-340B215

Xerox B215 error 003-340: Scanner Failure Fix

The Xerox B215 error 003-340 is an ADF-specific error. It signals an issue with the document feeder path, usually caused by debris or incorrect paper positioning. By following our guide, you can restore scanning functionality quickly.

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Common causes

  • 1Debris in the ADF paper path.
  • 2Worn rubber rollers leading to paper slippage.
  • 3Faulty document sensor.
  • 4Overloaded document feeder tray.

Solutions

Diagnóstico rápido

If the Xerox B215 error 003-340 appears while using the automatic feeder, ensure no stray scraps of paper are blocking the path. This code is often triggered by sensor misfires.

Solución paso a paso

  1. Open: Access the ADF area.
  2. Check: Look for staples or stuck paper pieces.
  3. Clean: Use a lint-free cloth on the rubber pickup rollers.
  4. Reset: Firmly shut the lid.

Prevención y mantenimiento

Regularly clean your scanner rollers to prevent slipping. Avoid stapled documents. Dust and toner residue can accumulate in the ADF, leading to sensor errors.

Cuándo llamar a un técnico

If the error persists after clearing the path and cleaning the rollers, the ADF motor might be failing.

Ficha técnica del equipo

  • Technology: Flatbed and ADF
  • Consumables: ADF Pickup Rollers
  • Resolution: 600 x 600 dpi
  • Use case: Office document processing
  • Official drivers / firmware

Steps to follow

  1. 1

    Open ADF

    Lift the top cover of the document feeder.

  2. 2

    Clear jam

    Remove any paper bits carefully from the rollers.

  3. 3

    Re-seat

    Close the cover until it clicks to reset the sensor.

Frequently asked questions

This code indicates a communication failure or mechanical jam in the Automatic Document Feeder (ADF).

Not major, but it prevents scanning and copying functionality.

No, this error is unrelated to toner, focus on the scanner hardware.

Align documents properly and avoid overloading the feeder capacity.

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