003-317AltaLink C8145

Fix Xerox AltaLink C8145 Error 003-317 (SMB Scan Issue)

Error 003-317 is a connectivity fault appearing during SMB scanning operations. It indicates the copier cannot communicate with the designated shared folder due to authentication or permission conflicts. Often triggered by network security updates.

1 views

Common causes

  • 1Expired network user password.
  • 2Lack of write permissions on the target folder.
  • 3Windows Firewall blocking the scanning port.

Solutions

Validate Credentials

  1. Login to the printer's Web UI.
  2. Navigate to 'Scan' and open 'Repository' settings.
  3. Re-enter the domain username and password.

Check SMB Permissions

  1. Confirm the user has 'Modify' access to the network folder.
  2. Ensure the SMB protocol version matches the server requirements.

Steps to follow

  1. 1

    Web Access

    Type the device IP into a browser to access the Web interface.

  2. 2

    Review Workflow

    Go to 'Scan' menu and select the 'Address Book' section.

  3. 3

    Test Path

    Click 'Test Connection' to verify settings.

Frequently asked questions

It is usually caused by password policy changes or server updates.

Check if you can access the share from another PC. If not, the server folder is the issue.

Yes, all changes can be managed via the Web UI interface.

Fix Xerox AltaLink C8145 Error 003-317 (SMB Scan Issue) | Vimazdev