Epson SureColor T5170M error 000041: How to Fix
The Epson SureColor T5170M error 000041 represents a failure in the document feed subsystem. This warning typically arises when the printer encounters physical resistance or cannot detect the paper leading edge during initialization. Resolving the Epson SureColor T5170M error 000041 involves clearing the media path and inspecting the rollers for debris.
Common causes
- 1Debris blocking the paper sensor pathway.
- 2Incorrectly wound or wrinkled paper roll.
- 3Rubber roller degradation due to heavy usage.
- 4Accumulated paper dust on optical sensors.
Solutions
Diagnóstico rápido
The 000041 code refers to a paper path blockage. If you hear grinding noises, it is likely the media is not sitting correctly on the spindle.Solución paso a paso
- Power cycle: Unplug the unit for 60 seconds to reset the hardware.
- Clear the path: Open the top lid and gently remove any jammed paper fragments.
- Check rollers: Ensure no dust or label residue has accumulated on the rubber feed rollers.
- Re-load paper: Properly align the roll on the holder and restart the printer.
Prevención y mantenimiento
Always handle paper rolls with care to avoid edge damage. Perform routine dust removal in the printing bay to prevent sensor errors, and prioritize the use of high-quality rolls to ensure consistent thickness.Cuándo llamar a un técnico
If the error persists after checking the path, there may be a defect in the transport motor or a sensor board failure requiring expert service.Ficha técnica del equipo
- Technology: PrecisionCore MicroTFP printhead.
- Speed: Up to 31 seconds for A1 prints.
- Connectivity: Wi-Fi, USB 3.0, Gigabit Ethernet.
- Media handling: Up to 36-inch rolls.
- Compatible consumables: UltraChrome XD2 series (700ml/350ml).
- Recommended use: Architecture, CAD, engineering blueprints.
- Drivers / official firmware
Steps to follow
- 1
Power cycle
Disconnect the printer from the power source for one minute.
- 2
Check path
Inspect the paper path for debris or crumpled sheets.
- 3
Clean rollers
Wipe the feed rollers with a dry, lint-free cloth.
- 4
Restart
Power on the device to clear the status light.
Frequently asked questions
This code indicates a paper loading failure or a sensor obstruction within the feeding area.
Usually, this is a minor paper path issue that can be solved without professional tools.
The model uses UltraChrome XD2 pigment-based ink cartridges.
Monthly maintenance prevents dust buildup that leads to feed errors.