000002SureColor P7570

Epson SureColor P7570 error 000002: Repair Fix

The Epson SureColor P7570 error 000002 is closely tied to a fault in the automatic cutter unit or media detection. If you are asking why does my Epson SureColor P7570 show error 000002, debris likely jammed the blade carriage, or the cutter motor needs attention. This is a wide-format professional machine requiring mechanical precision.

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Common causes

  • 1Paper scraps blocking the cutter carriage path.
  • 2Cutter motor stressed by heavy media.
  • 3Failure in the cutter home position sensor.
  • 4Blade wear causing excessive mechanical friction.

Solutions

Quick Diagnostics

The error occurs during paper loading or after printing. If the blade fails to return to the home position, the printer triggers this security code.

Step-by-Step Fix

  1. Cutter Review: Turn off the printer and manually slide the cutter carriage from side to side to verify it's not jammed by paper remnants.
  2. Sensor Cleaning: Clean the media sensor area with a dry cloth or compressed air to remove paper dust.
  3. Restart System: Restart the device via the main switch and check if the error clears.
  4. Verification: Carefully reload your paper media.

Prevention and Maintenance

Clean the blade rail regularly with a lint-free cloth. Only use certified, clean-cut media to prevent fraying.

When to Call a Technician

If the 000002 error continues after cleaning the rail, the blade motor may have failed or the position sensor requires technical adjustment.

Technical Specifications

  • Technology: UltraChrome Pro12 Pigment.
  • Width: 24 inches.
  • Connectivity: Gigabit Ethernet, USB.
  • Compatible Consumable: T40J Series (Pro12).
  • Recommended Use: Graphic Arts/Photography.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Cutter Review

    Turn off the printer and manually move the cutter carriage to ensure it isn't jammed.

  2. 2

    Sensor Cleaning

    Clean the paper sensor area with compressed air to remove fiber residues.

  3. 3

    Restart System

    Restart the device using the main power button.

Frequently asked questions

It indicates an obstruction or mechanical failure in the paper cutting unit.

It prevents printing, but is usually resolved by releasing the cutting mechanism.

Uses UltraChrome Pro12 pigment inks.

Regularly clean sensors and rollers after long print jobs.

Epson SureColor P7570 error 000002: Repair Fix | Vimazdev